Accessibility for People with Disabilities
Sandy Hill Community Health Centre (SHCHC) believes that all clients, employees, volunteers, students, and visitors should have equitable, barrier-free access to our programs, services, and facilities. We are committed to making our services accessible.
Our Commitment
- We provide services in ways that respect the dignity, independence, and inclusion of people with disabilities.
- We work to remove barriers so that everyone can benefit from our services in the same place and in a similar way.
- When needed, we will find alternative measures to ensure equal access.
How We Support Accessibility
At SHCHC, we follow the standards set out in the Accessibility for Ontarians with Disabilities Act (AODA), including those for customer service, information and communication, employment, and the built environment. We make every effort to meet the needs of people with disabilities in a timely and respectful way, and we provide information in accessible formats whenever requested. Our accessibility policy and practices are reviewed and updated regularly to ensure continuous improvement.
SHCHC's Multi-Year Accessibility Plan is available in regular or large print. If you have any questions about accessibility for people with disabilities, please contact (613) 789-1500.
Website Accessibility Tools
SHCHC provides built-in accessibility tools that allow visitors to customize their experience on our website. Available options include high contrast, larger text, increased spacing, a dyslexia-friendly font, and larger touch targets. These tools are designed to make website content easier to read, navigate, and use based on individual needs and preferences.
Accessing the Accessibility Tools
On a desktop computer, select Accessibility in the top-left area of the screen. On a mobile device, open the menu on the right side of the screen, then select Accessibility under Options. Choose the settings that work best for you and select Apply & Close. You can reset your settings at any time.
Disclaimer
SHCHC is committed to reviewing and improving the accessibility of our site and services. We are committed to supporting seamless, accessible and unhindered use for people with disabilities.
Despite our efforts to make all pages and content on shchc.ca fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on shchc.ca or require assistance with any part of our site, please contact us during normal business hours and we will be happy to assist.
Contact Us
If you wish to report an accessibility issue, need assistance, or have any questions about accessibility for people with disabilities, please call us at (613) 789-1500.