To address a high volume of new client registrations, our primary healthcare clinic is unable to accept new patients at this time. If you hold an OHIP card and are looking for a family doctor or nurse practitioner, please register with Health Care Connect at 1-800-445-1822. Our clinic selects new patients from the Health Care Connect waiting list as spaces become available.


We sincerely apologize for any inconvenience this may cause and thank you for your understanding.


Consumption and Treatment Services

Consumption and Treatment Services

Consumption & Treatment Services (CTS) is a health service that provides a supervised and hygienic space for people to inject, snort or swallow drugs obtained either through the unregulated market or by prescription.

Our CTS service is integrated within the Oasis program and provides supervision for up to 5 people at a time.


Permitted activities:


  • The consumption of prescription and street drugs by injection, snorting, or swallowing
  • Peer assisted injecting
  • Drug checking
  • Splitting and Sharing


Our staffing complement is a mix of Registered Nurses, Registered Practical Nurses, Social Services Workers and people with lived or living experience of marginalized substance use.


CTS hours are from  8:00 AM to 5:00 PM, 7 days a week, 365 days a year.


View Latest Reports

External Supporting Documents

External Supporting Document

Consumption and Treatment Services Inspection Report

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Executive Summary

The document is an annual inspection report from Ottawa Public Health for the Sandy Hill Community Health Centre regarding the Consumption and Treatment Services (CTS).   

  1. Inspection findings:
  • Safe and effective disposal of needles and other harm reduction materials. ​
  • Effective removal/pick-ups of discarded needles and other harm reduction supplies within the perimeter. ​
  • Up-to-date record/log of calls to police services and security-related incidents. ​
  • Infection prevention and control practices in place. ​
  • No other potential health hazards relating to CTS operations were noted. 
External Supporting Document

Crime Prevention Through Environmental Design Audit Report

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Executive Summary

The purpose of this report is twofold. The first objective is to provide the reader with a general understanding of the audit process, related crime prevention concepts, and their potential benefits to the residents and businesses within the area. The second objective is to discuss specific concerns regarding your premise and make recommendations in relation to those concerns. While I have attempted to address concerns, this report may not address all crime risks, or preventative alternatives for the property.


You want to ensure that your property is safe and secure. Law enforcement encourages all property managers to subscribe to the Crime Prevention Through Environmental Design (CPTED) concept as an easy way to ensure that their property is safe and secure. What is the secret to CPTED? It is the design and layout of the premise that eliminates or reduces criminal behaviour and at the same time encourages people to “keep an eye out” for each other. The National Crime Prevention Institute defines the purpose of CPTED as:


“The proper design and effective use of the built environment can lead to a reduction of fear and incidence of crime, and an improvement in the quality of life.”

CPTED is a pro-active crime prevention technique that is part of a comprehensive approach to crime prevention. The CPTED concept has been developed by criminologists and police departments based on knowledge of, and experience with, criminal behaviour. Its basis derives from common security techniques. In communities where these principles have been implemented, criminal activity has decreased by as much as 40 percent. CPTED is an approach to planning and development that emphasizes proper design and effective use of the physical environment. It can lead to a reduction in the fear and incidence of crime, as well as an improvement in the quality of life.


Communities, neighbourhoods, homes, businesses, streets and parks can all be made safer through the application of design principles that make it more difficult to carry out inappropriate activities. By emphasizing modifications to the physical environment, CPTED complements community-based policing, Neighbourhood Watch, and social programs that address some of the root causes of criminal behaviour. CPTED can be applied to identify and remove potential problems in

proposed developments. It can also be used to correct existing design problems that may invite crime.

Client & Community Feedback

Sandy Hill Community Health Centre is committed to client service. We encourage you to provide your feedback, including complaints, in order to improve the quality and delivery of our services. All client feedback will be reviewed and followed up by a Director or Team Lead.

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